LEVERAGING EFFECIENCIES

Outsourced Recruiting
(Recruiting Process Outsourcing, RPO)

Starting with, Why?

Was your last New Hire…

Qualified, Highly Qualified or a High Performer?

QUALIFIED

 Minimally qualified
 Prior role experience
 Prior industry experience
 Good technical skills
 Good soft skills
 Looks good on paper
 Interviews well
 Rated 7 or 8 out of 10
 Can do the job!

HIGHLY QUALIFIED

 Great prior experience
 Industry knowledge
 Excellent technical skills
 Excellent soft skills
 Prior position longevity
 Looks great on paper
 Interviews very well
 Rated 8 or 9 out of 10
 Has done the job!

HIGH PERFORMER

 “Over qualified”
 Broad prior experience
 Varied prior experience
 Technical mastery
 Demonstrated soft skills
 Great prior work product
 Communicator/influencer
 Rated 10+ out of 10
 Intrepreneur improving the job!

High Performers create disruption, new products, new revenue centers, improved client satisfaction, a culture of innovation, a great place to work and the list goes on. Their contributions to the business are orders of magnitude greater than the cost to acquire and retain them.

High Performers Create Significant Long-term Impact on the Business

QUALIFIED

Impact on the Business

 Status quo
 Operational continuity
 Normal future turnover
 No significant contributions
 No measurable improvement

 

Leadership Impact

Qualified Leaders hire qualified managers and supervisors who hire qualified production team members which creates stability, also known as mediocrity.

 

HIGHLY QUALIFIED

Impact on the Business

 Multiple positive impacts
 Operational improvement
 Below average role turnover
 Measurable contributions
 Some impact on cost, quality

 

Leadership Impact

Highly Qualified Leaders hire highly qualified managers and supervisors who hire highly qualified production team members which drives measurable operational improvements to cost, quality, speed and compliance metrics – which should mean an annual performance rating of “Meets Expectations.”

HIGH PERFORMER

Impact on the Business

 Broad enterprise impact
 Operational improvement
 Strong candidate longevity
 Significant contributions
 Strong competitive impact

 

Leadership Impact

High Performing Leaders are innovators, influencers, game changers, intrepreneurial and act like owners. They surround themselves with high performing managers and supervisors who have high expectations of production team members.

Recruiting Process Outsourcing
Solution Options

Choose from customized options that work for your business – a white-labeled BPO function that uses your brand, logo and image or a third-party, separately branded staffing solution with a separate identity.
 

  • Captive / Shared Services RPO Model

  • On Demand “Full” or “Fractional” RPO

  • Partial BPO w/ retained capability

  • Hybrid Integrated Solutions

KEY TAKEAWAY

There are very creative and effective talent acquisition models which provide significant cost savings.

RPO Solution Model Comparison

The following provides a comparison of talent acquisition outsourcing solutions, including business case factors and options which impact total cost of ownership. Models and hybrid models can be applied to all types of positions, including 1099 contractor, temp-to-perm, corp-to-corp, permanent placement, etc.

In House Recruiting Team
Fixed expense $$$$$

Dedicated, internal recruiters
Located in client facility
Client has total operational control

Full-time fixed loaded labor
Additional costs include:

  • Records management
  • Technology, etc.
  • Cost of attrition
Captive BPO Model
Fixed expense $$$$

Dedicated, single-client recruiters
Located in client or RPO office
Client has significant operational input

Full-time labor support option
Fractional labor support option

Shared Services BPO Model
Fixed expense $$$

Multi-client, cross-trained recruiters
Located in shared services office
Client has little operational input
Partial BPO w/ retained capability

Full-time labor support option
Fractional labor support option

On Demand “Full” or “Fractional” RPO
Variable expense $$

Multi-client, cross-trained recruiters
Located in shared services office
Client has little operational input

Actual labor on demand and based on utilization for targeted positions only (e.g., management, high volume, etc.)

On Demand Contract Support (RaaS)
Variable expense $

Multi-client team members
Cross-trained recruiters
Located in shared services office
Client has little operational input

Actual contract labor on demand and based on actual or estimated utilization of hours against a multi-tier hourly rate

Hybrid Recruiting Solutions
Variable or fixed expense $$$

Many model scenarios, e.g.
Outsourced leadership
Consulting, benchmarking, etc.
Recruiting process improvement, etc.

Full-time or fractional labor options
Limited scope project or contract options

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